PRIVACY POLICY

 

1. INTRODUCTION:

    A. Smart EpiGenetX LLC, owns and operate the www.nutricare.life Site. (“We,” or “us” or "Site") knows that you care how Personal Information about you is collected, used, shared and stored. “Personal Information” means information that personally identifies you, including your Enrollment Information, Health Goals, Medical History, Medical Analysis such as Genetic, Blood, Urine Data, and Consent Form. A large portion of the Personal Information we collect, use, share, and store is sensitive in nature, including, any and all medical information, for example, Genetic Data & Other Personal Information.

    B. This Privacy Policy explains what Personal Information will be collected by Smart EpiGenetX when you use our Website: www.nutricare.life and service (“The Service”), how Personal Information will be used, and how you can control the collection, correction and/or deletion of Personal Information.

    C. This Privacy Policy should be read along with our Terms of Use (“Agreement”), and all other operating rules, policies and procedures and additional terms and conditions published on our Site of which we provide you notice and all of which are incorporated by reference and govern your use of our Site and Service. Capitalized terms, if not defined in this Privacy Policy, are defined in the Agreement.

 

    “GDPR” means the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

    “EU/EEA” includes all current member states to the European Union and the European Economic Area.

    “Process”, in respect of personal data, includes to collect, store and disclose to others.

 

2. MOBILE PRIVACY:

    We offer you the ability to connect with our Site, or use our applications, services, and tools using a mobile device through a mobile application. The provisions of this Privacy Policy apply to all such mobile access and use of such devices.

 

3. BASED IN THE EUROPEAN UNION:

    Smart EpiGenetX LLC operates in the European Union and is a corporation organized under the laws of Romania and the European Union. The servers that host this Site are located in the European Union, and any Personal Information you provide to us will be processed by Smart EpiGenetX in the European Union. By using this Service, your data will be in the European Union.

 

4. PERSONAL INFORMATION WE COLLECT OR YOU MAY PROVIDE:

    A. You can visit our Site without telling us who you are or revealing any Personal Information about yourself.

    B. You provide us with Personal Information when you register to use the Service on the Website:

    i) To create an account and enrol Your name Your email address; Your physical addresses; Your telephone number(s); Your credit card information is collected by our third-party payment processors. Your credit card numbers are not stored on our database or servers; Date of Birth; Gender; Unique user name and password

    ii) To use the Services in addition to Enrollment Information (“Genetic, Blood and Urine Data & Other Personal Information”): Genetic Data resulting from your genotyping or whole-genome sequencing, Blood and Urine Data. Medical information which means, by way of example, your biometrics, medications, procedures, lab work and health records. Family history that includes information about you, your parents, grandparents, other relatives, siblings, uncles or children. Lifestyle information which means, by way of example, your nutrition, activities, sleep, stress, smoking/alcohol, relationship, confidential history, and environmental factors).

    C. Smart EpiGenetX integrates genomic and clinical data with behavioural analysis to support users assess malnutrition status and engage patients with their Health Care Provider and help Health Care Provider create a detailed action plan uniquely suited to the patient including supplementation routines and other recommendations. You decide if and how you want to disclose your Personal Information to third parties other than your physician or medical professional.

    D. We may also collect Personal Information from you as a result of your email communications with us, requests for information, products or services, your posts on our Site, completion of surveys or to apply for employment.

    E. Any Personal Information you post on a community forum or the public pages of our Site are available to the public without any expectation of privacy or confidentiality. Copies may remain viewable in cached and archived pages or if other users have copied or stored this Personal Information even if you remove it. To request removal of your Personal Information from these areas of our Site, contact us office@nutricare.life

    F. You are required to enter your Personal Information as opposed to a third party on your behalf. You promise the Personal Information will be current, accurate and complete to your best knowledge at the time provided and will use reasonable efforts to update all Personal Information as appropriate. Smart EpiGenetX disclaims any legal duty to verify the accuracy of any Personal Information you provide to us.

    G. We display personal testimonials on our Site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us office@nutricare.life.

 

5. HOW WE USE YOUR PERSONAL INFORMATION:

    We compile, save, use and analyze your Personal Information in both a personally-identifiable form and an aggregated, non-personally identifiable form, to operate, maintain, improve, and provide to you the Service and to conduct our business. We use this information to: Register you as a user and to identify you when you sign-in to your account; Administer your account; Provide Recommendations; Respond to your inquiries, customer service requests, complaints or your job application; Verify activity as we deem necessary; Send you a newsletter or other promotional communications; Conduct research and analyze data for our business purposes and to improve our Service or customize our communications with you; Communicate with you;

 

6. HOW WE SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES:

    A. We will share your Personal Information with third parties only in the ways that are described in this Privacy Policy. We do not sell your Personal Information to third parties.

     B. We share: (i) Your Personal Information with your Physician or other medical professionals under your direction (ii) Your Personal Information: With business partners or service providers (e.g. credit card processors or our contracted genotyping laboratory) to process and/or store the information in order to help us provide, understand or improve our Services. These companies are authorized to use your personal information *only as necessary to provide* these services to us. As required by law, such as to comply with reporting requirements, a subpoena, or similar legal process in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity or as we believe reasonably necessary to protect or enforce our rights, protect your safety or the safety of others. With any third party with your prior consent to do so.

    C. For genotyping, you or we will send your saliva sample to our third-party Clinical Laboratory Improvement Amendments (CLIA) certified laboratory partner (“Laboratory”). The sample will be labelled with the unique barcode and no other identifier. To protect your privacy, receiving personnel at the laboratory will remove and discard any identifying information (e.g. name, address) included with saliva samples before testing personnel receive the samples for genotyping. Receiving personnel do not perform testing, and testing personnel only handle samples labelled with the unique barcode. DNA samples are destroyed after 25 years or until the sample is depleted. DNA belongs to the customer. Customers can request that we remove the data, but keep the DNA stored. Customers can request that we keep the data, but do not store the DNA. Customers can request that we remove the data and do not store the DNA. Smart EpiGenetX acts per the customer’s instruction.

    The laboratory securely sends the resulting Genetic, Blood and Urine Data to us along with your unique barcode. Genetic, Blood and Urine Data is encrypted and stored securely; the laboratory also stores your Genetic, Blood and Urine Data but labelled only with a sample barcode.

    D. Some of our pages utilize framing techniques to serve content from our service providers while preserving the look and feel of our site, such as when you enter credit card information. Please be aware that you are providing your personal information to these third parties and not to www.nutricare.life. This Privacy Policy does not govern the privacy practices of these third parties.

    E. We may also share your Personal Information in the event that the business of Smart EpiGenetX is transferred to another entity by way of merger, sale of the company’s assets, or otherwise. In such event, you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

 

7. HOW WE STORE AND PROTECT YOUR PERSONAL INFORMATION:

    A. We may store Personal Information in locations outside our direct control (for instance, on servers or databases co-located with hosting providers).

    B. We use Security Sockets Layer (SSL) encryption technology to encrypt sensitive personal information (such as your Genetic, Blood and Urine Data and Profile and Smart EpiGenetX login credentials) before it travels over the internet. Credit card numbers are never stored on our database or servers.

    C. The security and protection of your Personal Information are important to us. We have implemented physical and technical security safeguards that reasonably and appropriately protect the confidentiality, integrity and availability of the electronically protected health information we receive, maintain and transmit. Ultimately, security is a shared responsibility with the users of Smart EpiGenetX. Protecting your Personal Information is also your responsibility. You are responsible for safeguarding your password, secret questions and answers, and other authentication information you use to access Smart EpiGenetX. You should not disclose your authentication information to any third party and should immediately notify Smart EpiGenetX of any unauthorized use of your password. Smart EpiGenetX cannot secure Personal Information that you release on your own or that you request us to release. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at office@nutricare.life.

 

8. COMPROMISE OF PERSONAL INFORMATION:

    Personal Information, once released or shared, can be difficult to contain. We will notify promptly those affected by a security breach. Notwithstanding, Smart EpiGenetX: (a) is not responsible or liable for any consequences that may result because you have released or shared Personal Information with a third party; and (b) does not accept liability for any unintentional disclosure or a disclosure that occurs due to a security breach of our systems or facilities.

 

9. USER ACCESS AND CHOICE:

    A. You may, of course, decline to submit Personal Information to us; in which case, you may not be able to use certain Services.

    B. You are free to access your Personal Information by contacting our Customer Service department by email at office@nutricare.life. You can request your Personal Information be modified by sending an email to us office@nutricare.life with the words “UPDATE MY INFORMATION” in the subject line. We will not delete your Personal Information to the extent that it may be used in an aggregated, non-personally identifiable form to improve our Service. At any time, Smart EpiGenetX may require you submit additional Personal Information to verify your identity or to protect your security and privacy. For your information, please note that it is our practice to monitor and in some cases record calls for staff training and quality assurance purposes. We will respond to your request within 30 days.

    C. If you no longer wish to use Smart EpiGenetX, you may close your account by sending a request to office@nutricare.life. When closing your account, your Personal Information will be stored in accordance with this Privacy Policy and will be used as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. In the future, your Personal Information may be used for recommendations made available through Smart EpiGenetX in an aggregated, non-personally identifiable form to improve our Service. Our contracted medical analysis laboratory may also retain your Information as required by local law.

 

10. NOTIFICATION, ELECTRONIC COMMUNICATION AND OPT-OUT:

    A. You consent to our using your email address and other forms of communication to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. You may not opt out of some Service-related communications.

    B. Upon registration, or on other areas of the site, you may opt-in to receive periodic messages from us, including changes to features of the Service, newsletters, promotions and special offers. If you wish to subscribe to these emails and other forms of communication, we will use your name, email address, and/or phone number to send them to you. Out of respect for your privacy, you may choose to stop receiving our newsletter, marketing emails, or sms notifications by following the unsubscribe instructions included in these emails and notifications. Opting out may prevent you from receiving messages regarding updates, improvements, or offers.

 

11. CHILDREN’S PRIVACY:

    The Site www.nutricare.life is for use by adults only. If you are not over 18 years of age, do not use this Site. Smart EpiGenetX is committed to protecting the privacy of children. We do not intentionally collect Personal Information from any person we actually know is under the age of 18. If we learn that we have collected Personal Information from a child under age 18, we will delete that information as quickly as possible. If you believe that we might have any Personal Information from a child under 18, please contact us at office@nutricare.life.

 

12. COOKIES, WEB BEACONS, AND OTHER SIMILAR TECHNOLOGIES

    Our Site uses “cookie” and “web beacon” technology. We use cookies and web beacons to identify your device, provide Site user authentication, conduct fraud prevention and management services, distinguish you from other visitors, record your IP address and understand your use of our site, and identify the name of the Web site from which you linked to Smart EpiGenetX. This information is used for fulfilling contracts with our business partners, and to help us serve you better by improving our Site design, as well as our products, services, and promotions. We do not otherwise track any information about your use of other websites. Information obtained through cookies and web beacons may be shared with or obtained by service providers on our behalf.

 

    A cookie is a small data file that is placed on the hard drive of your computer when you visit a Site. A “session cookie” expires immediately when you end your session (i.e., close your browser). A “persistent cookie” stores information on the hard drive so when you end your session and return to the same Site at a later date, the cookie information is still available. A web beacon is a small string of code that represents a clear graphic image and is used in conjunction with a cookie.

    When you visit our Site, we may use both a session and a persistent cookie. This Smart EpiGenetX-placed cookie may contain information (such as a unique user ID) that is used to track your usage of our Site and in some cases, your e-mail address. Your e-mail address is only saved in this Smart EpiGenetX-placed cookie if you register with us. A web beacon allows us to capture certain additional types of information about a visitor’s actions on a web site, such as a visitor’s cookie number, the time, date, duration and number of page views, a description of the page where the Web beacon is placed, and details about any items that were purchased.

    If you register with us, this Smart EpiGenetX-placed cookie allows us to recognize you when you return to our Site and provides you with access to your account information. If you save your information with or order from us, we may also use cookies to monitor and maintain information about your use of our Site. If you have not saved your information with or ordered from us, we may monitor and maintain information about your use of our Site in a manner that does not identify you. You can disable cookies at any time by using your browser options; however, if you turn off cookies, we will not be able to track your order or enable you to make a purchase from our Site. In addition, we will not be able to recognize you as a registered user to allow you access to your account information.

 

13. LINKS TO OTHER WEBSITES, BLOGS/FORUMS AND SOCIAL MEDIA WIDGETS:

    A. Our Site includes links to other Web sites whose privacy practices may differ from those of Smart EpiGenetX. When you use a link to go from our Site to another Site, such as that of our payments processors, the privacy policy for the other Site governs. We encourage you to carefully read and understand the privacy policy of any Site you visit.

    B. Our Site may offer a publicly accessible blog. You should be aware that any information you provide in these areas may be displayed publicly and read, collected, and used by others who access them. To request removal of your personal information from our blog, contact us at office@nutricare.life. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

    C. Our Site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button. These Features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

    D. Among the vendors whose services we employ may be companies that help us deliver online advertisements such as banner ads. These companies may collect and use information you provide to us to better understand the offers, promotions, and types of advertising that are most appealing to our customers. After the information is collected by these third parties, it is aggregated so it is not personally identifiable or tied to you or any other user. If you would prefer that these companies not collect your information, please contact office@nutricare.life.

 

14. ENGLISH LANGUAGE:

    The English version of this Privacy Policy governs. All disputes, claims and causes of action (and related proceedings) will be communicated in English.

 

15. USAGE DATA

    We record how you interact with our Service. For example, we may log your taps/clicks on certain areas of the interface, the features and content you interact with, how often and for how long you use the Site, and your accessed services.

 

16. ADVERTISING IDS

    We collect your Apple Identifier for Advertising (IDFA) or Google Advertising ID (AAID) (depending on the operating system of your device) when you access our Site from a mobile device. You can typically reset these numbers through the settings of your device’s operating system (but we do not control this).

 

17. FOR WHAT PURPOSES WE PROCESS PERSONAL DATA

    We process your personal data:

    A. To provide our Service

    This includes enabling you to use the Service in a seamless manner and preventing or addressing Service errors or technical issues. For this purpose, we, in particular, will send you your customized, food list, supplement list, meal plan to your email, which you will indicate during the purchase or nutrients to provided address

    B. To customize your experience

    We process your personal data, such as your goals (for example, target weight), to adjust the content of the Service and make offers tailored to your personal preferences. For example, we ask you to provide us with your body measures in order to calculate, in particular, recommended daily amount of nutrients.

    C. To provide you with customer support

    D. We process your personal data to respond to your requests for technical support, Service information or to any other communication you initiate. For this purpose, we may send you, for example, notifications or emails about the performance of our Service, security, payment transactions, notices regarding our Terms and Conditions of Use or this Privacy Policy.

    E. To communicate with you regarding your use of our Service

    We communicate with you, for example, by emails. These may include, for example, emails with information about the Service.

    The services that we use for these purposes may collect data concerning the date and time when the message was viewed by the Website’s users, as well as when they interacted with it, such as by clicking on links included in the message.

    We use email marketing providers, which is a marketing personalization and retention platform, to deliver tailored email messages to our users.

    F. To research and analyze your use of the Service

    This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop the Site and our new products. We also use such data for statistical analysis purposes, to test and improve our offers. This enables us to better understand what features and sections of the Site our users like more, what categories of users use our Site. As a consequence, we often decide how to improve the Site based on the results obtained from this processing.

 

18. WHAT THIRD-PARTY SERVICES DO WE USE FOR THIS PURPOSE?

    A. We use Facebook Analytics, which is a service provided by Facebook that allows us to use different analytical tools. On Facebook Analytics we get, in particular, aggregated demographics and insights on how many people access the Site and users’ interactions within the Site. Learn more about Facebook’s approach from its Privacy Policy

    B. To analyze how visitors use our Site and to measure the effectiveness of some ads we use Google Analytics, a web analysis program of Google. In order to provide us with analytics, Google Analytics places cookies on your device. On Google Analytics we get, in particular, aggregated information on the data you enter on our Site and users’ interactions within the Site. Google allows you to influence the collection and processing of the information generated by Google, in particular, by installing a browser plug-in, available here. You can read more about how Google uses the information here.

    C. On our Service, we also use a web analytics service provider. He uses cookies to help us analyze how visitors use the site. We will use this information for the purpose of evaluating your use of the Site, compiling reports on Site activity for Site operators and providing other services relating to Site activity.

 

19. TO SEND YOU MARKETING COMMUNICATIONS

    We process your personal data for our marketing campaigns. We may add your email address to our marketing list. As a result, you will receive information about our products, such as for example, special offers. If you do not want to receive marketing emails from us, you can unsubscribe following instructions in the footer of the marketing emails.

 

20. TO PERSONALIZE OUR ADS

    We and our partners, including Facebook and Google, use your personal data to tailor ads and possibly even show them to you at the relevant time. For example, if you have accessed our Site, you might see ads of our products, for example, in your Facebook’s feed.

 

21. HOW TO OPT-OUT OR INFLUENCE PERSONALIZED ADVERTISING

    iOS: On your iPhone or iPad, go to “Settings,” then “Privacy” and tap “Advertising” to select “Limit Ad Track”. In addition, you can reset your advertising identifier (this also may help you to see less of personalized ads) in the same section.

    Android: To opt-out of ads on an Android device, simply open the Google Settings app on your mobile phone, tap “Ads” and enable “Opt-out of interest-based ads”. In addition, you can reset your advertising identifier in the same section (this also may help you to see less of personalized ads).

 

22. TO LEARN EVEN MORE ABOUT HOW TO AFFECT ADVERTISING CHOICES ON VARIOUS DEVICES, PLEASE LOOK AT THE INFORMATION AVAILABLE HERE.

    In addition, you may get useful information and opt-out of some interest-based advertising, by visiting the following links:

Network Advertising Initiative – http://optout.networkadvertising.org/

Digital Advertising Alliance – http://optout.aboutads.info/

Digital Advertising Alliance (Canada) – http://youradchoices.ca/choices

Digital Advertising Alliance (EU) – http://www.youronlinechoices.com/

DAA AppChoices page – http://www.aboutads.info/appchoices

Browsers: It is also may be possible to stop your browser from accepting cookies altogether by changing your browser’s cookie settings. You can usually find these settings in the “options” or “preferences” menu of your browser. The following links may be helpful, or you can use the “Help” option in your browser.

Cookie settings in Internet Explorer

Cookie settings in Firefox

Cookie settings in Chrome

Cookie settings in Safari web and iOS

What third-party services do we use for this purpose?

    We value your right to influence the ads that you see, thus we are letting you know what service providers we use for this purpose and how some of them allow you to control your ad preferences.

    We use Facebook pixel on the Site. Facebook pixel is a code placed on the Site collecting data that helps us track conversions from Facebook ads, build a targeted audience and remarket to people who have taken some action on the Site (for example, purchased a meal plan).

    We also use Facebook Ads Manager together with Facebook Custom Audience, which allows us to choose audiences that will see our ads on Facebook or other Facebook’s products (for example, Instagram). Through Facebook Custom Audience we may create a list of users with certain sets of data, such as an IDFA, choose users that have completed certain actions on the Site. As a result, we may ask Facebook to show some ads to a particular list of users. As a result, more of our ads may show up while you are using Facebook or other Facebook’s products (for example, Instagram). You may learn how to opt-out of advertising provided to you through Facebook Custom Audience here.

    Facebook allows its users to influence the types of ads they see on Facebook. To find how to control the ads you see on Facebook, please go here or adjust your ads settings on Facebook.

    Google Ads is an ad delivery service provided by Google that can deliver ads to users. In particular, Google allows us to tailor the ads in a way that they will appear, for example, only to users that have conducted certain actions with our Site (for example, show our ads to users who visited our Website). This remarketing could be in the form of an advertisement on the Google search results page or a site in the Good Display Network.

    Third-party vendors, including Google, use cookies to serve advertisements based on someone’s past visits to the Service. Google allows its users to opt-out of Google’s personalized ads and to prevent their data from being used by Google Analytics.

    We also use Snapchat Advertising Platform together with Snapchat Audience Based Match, which is an ad delivery service provided by Snapchat that can link the activity of some users of our Site with the Snapchat advertising network and show some of our ads to them. As a result, you may see more of ads on Snapchat in case you use our Site. Snapchat allows you to Opt-Out of their audience-based ads. Privacy Policy.

 

23. TO PROCESS YOUR PAYMENTS

    We provide paid products and/or services within the Service. For this purpose, we use third-party services for payment processing (for example, payment processors). As a result of this processing, you will be able to make a payment for a customized meal plan and we will be notified that the payment has been made and will send you the meal plan.

    We will not store or collect your payment card details ourselves. This information will be provided directly to our third-party payment processors.

 

24. TO ENFORCE OUR TERMS AND CONDITIONS OF USE AND TO PREVENT AND COMBAT FRAUD

    We use personal data to enforce our agreements and contractual commitments, to detect, prevent, and combat fraud. As a result of such processing, we may share your information with others, including law enforcement agencies (in particular, if a dispute arises in connection with our Terms and Conditions of Use).

 

25. TO COMPLY WITH LEGAL OBLIGATIONS

    We may process, use, or share your data when the law requires it, in particular, if a law enforcement agency requests your data by available legal means.

    In this section, we are letting you know what legal basis we use for each particular purpose of processing.

    WE PROCESS YOUR PERSONAL DATA UNDER THE FOLLOWING LEGAL BASES:

    to perform our contract with you.

    Under this legal basis we:

    Provide our Service (in accordance with our Terms and Conditions of Use)

    Customize your experience

    Manage your account and provide you with customer support

     Communicate with you regarding your use of our Service

    Process your payments

    for our (or others’) legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data;

We rely on legitimate interests:

    to communicate with you regarding your use of our Service

    The legitimate interest we rely on for this purpose is our interest to encourage you to use our Service more often. We also take into account the potential benefits to you, which may lead you to a better and healthier lifestyle.

    to research and analyze your use of the Service

    Our legitimate interest for this purpose is our interest in improving our Service so that we understand users’ preferences and are able to provide you with a better experience (for example, to make the use of the Site easier and more enjoyable, or to introduce and test new features).

    to send you marketing communications

    The legitimate interest we rely on for this processing is our interest to promote our Service in a measured and appropriate way.

    to personalize our ads

    The legitimate interest we rely on for this processing is our interest to promote our Service in a reasonably targeted way.

    to enforce our Terms and Conditions of Use and to prevent and combat fraud

    Our legitimate interests for this purpose are enforcing our legal rights, preventing and addressing fraud and unauthorized use of the Service, non-compliance with our Terms and Conditions of Use.

    to comply with legal obligations.

 

26. WITH WHOM WE SHARE YOUR PERSONAL DATA

    We share information with third parties that help us operate, provide, improve, integrate, customize, support, and market our Service. The types of third parties we share information with include, in particular:

    Service providers

    We share personal data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions. We may share your personal information with the following types of service providers:

    cloud storage providers

    data analytics providers

    marketing partners (in particular, social media networks, marketing agencies, email delivery services)

    Law enforcement agencies and other public authorities

    We may use and disclose personal data to enforce our Terms and Conditions of Use, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or in other cases provided for by law.

 

27. HOW YOU CAN EXERCISE YOUR PRIVACY RIGHTS

    To be in control of your personal data, you have the following rights:

    Accessing / reviewing / updating / correcting your personal data. You may review, edit, or change, or request a copy of your personal data collected during your use of the Site at office@nutricare.life.

    Deleting your personal data. You can request the erasure of your personal data by sending us an email at office@nutricare.life

    When you request deletion of your personal data, we will use reasonable efforts to honor your request. In some cases, we may be legally required to keep some of the data for a certain time; in such event, we will fulfill your request after we have complied with our obligations.

    Objecting to or restricting the use of your personal data. You can ask us to stop using all or some of your personal data or limit our use thereof by sending a request at office@nutricare.life

    The right to lodge a complaint with a supervisory authority. We would love you to contact us directly, so we could address your concerns. Nevertheless, you have the right to lodge a complaint with a competent data protection supervisory authority, in particular in the EU Member State where you reside, work or where the alleged infringement has taken place.

    The right to data portability. If you wish to receive your personal data in a machine-readable format, you can send a respective request at office@nutricare.life

 

28. INTERNATIONAL DATA TRANSFERS

    We do business globally. We may transfer personal data to countries other than the country in which the data was originally collected in order to provide the Service set forth in the Terms and Conditions of Use and for purposes indicated in this Privacy Policy. If these countries do not have the same data protection laws as the country in which you initially provided the information, we deploy special safeguards.

    In particular, if we transfer personal data originating from the EU to countries with not an adequate level of data protection, we use one of the following legal bases: (i) Standard Contractual Clauses approved by the European Commission (details available here), or (ii) the EU-U.S. Privacy Shield Framework (details available here), or (iii) the European Commission adequacy decisions about certain countries (details available here).

 

29. CHANGES TO THIS PRIVACY POLICY

    We may modify this Privacy Policy from time to time. If we decide to make material changes to this Privacy Policy, you will be notified through our Service or by other available means and will have an opportunity to review the revised Privacy Policy. By continuing to access or use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.

 

30. DATA RETENTION

    We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy (including providing the Service to you), which includes (but is not limited to) the period during which you have an account with the Site. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

31. HOW “DO NOT TRACK” REQUESTS ARE HANDLED

    This Service does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honour the “Do Not Track” requests, please read their privacy policies.

 

32. PERSONAL DATA CONTROLLER

    Smart EpiGenetX Limited, a company registered in the Republic of Romania with registered office at Pipera Bld. 4C, vila C5, Voluntari, Romania, 077191 will be the controller of your personal data.

 

33. CONTACT US

    You may contact us at any time for details regarding this Privacy Policy and its previous versions. For any questions concerning your account or your personal data please contact us at office@nutricare.life

 

    Effective as of 1 March 2020